North State Custom

North State is available for estimates from 8 am to 6 pm, Monday through Friday. No appointment is necessary.

North State Custom will negotiate your claim with your Insurance Company with your best interest in mind. We are not on any Insurance Company's referral list or repair programs which dictate how your car should be fixed. In many cases these programs call for the use of used or imitation parts and cost-cutting procedures, which only benefit the Insurance Company.

At North State Custom we work for you, not the Insurance Company. Our main goal is to settle your claim in a way that will produce the highest quality repair on your European Luxury car.


AS A CONSUMER YOUR RIGHTS ARE PROTECTED BY NEW YORK STATE INSURANCE LAW THE LAW PROVIDES THE FOLLOWING
You have the right to have your automobile repaired in the registered shop of your choice. You're insurance company cannot direct you otherwise. You are not required to have your automobile repaired or appraised in a shop recommended by the insurance company. You are not required to get one or more estimates. You are not required to take your car to an insurance company's drive-in claim service Your insurance company must negotiate in good faith. You are entitled to a prompt, fair settlement to repair your car to its pre-accident condition. Your insurance company has six days after proper notification to inspect your car. If additional damage is found after dismantling, the insurance company has two business days to re-inspect after proper notification.		You may legally appoint your repair shop to act as your "Designated Representative," to protect your interest and negotiate a fair claim settlement with your insurance company. The New York State Insurance Department licenses all insurance company personnel including damage appraisers, supervisors, agents and brokers The insurance company may not issue a check or draft in payment of a claim, implying acceptance of such as final or binding. If your automobile is a total loss (cost of repairs exceed the actual cash value of the automobile), payment is calculated by averaging Red Book and NADA values or the use of a computerized data base, plus NYS Sales Tax. You are entitled to an evaluation work sheet and, you have a 30 day Right of Recourse to question the insurance company's settlement offer. If the damages to your car are over $1,000.00, you must fill out a D.M.V. form 104.
Remember This - You don't drive an average car, so don't be directed to an average Insurance Referral Shop. You have the right by N.Y.S. Law to have your European luxury car repaired at a qualified repair facility.

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